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  1. Ansys Optics
  2. Installation and Licensing
  3. Troubleshooting and FAQ

Troubleshooting and FAQ

  • Installation and licensing FAQ
  • How to create or update your Ansys Lumerical user account
  • How to reset your Ansys Lumerical password
  • How to register for support with Lumerical
  • How to obtain your license server's HostID information
  • Fixing common licensing errors
  • Fixing installation or license activation issues
  • How to check license status and availability
  • How to release a license stuck in 'checkout' state
  • Adding inbound rules to Windows Defender firewall
  • Fixing common engine or run time errors
  • How to run simulations with Intel MPI on Windows
  • Running simulations remotely with MPI
  • Configuring resources for parallel jobs across several computers on Windows
  • How to run simulations in parallel on Windows
  • How to run simulations in the background
  • Determine the optimum resource configuration to run FDTD simulations
  • Run FDTD simulations sequentially on the command prompt
  • Installing and running Lumerical on Linux without GUI
  • How to run Lumerical API (Python) scripts in Linux
  • Running multiple Lumerical GUI instances on Linux
  • How to resolve system and OpenGL graphics related issues

Products

  • FDTD
  • MODE
  • CHARGE
  • HEAT
  • DGTD
  • FEEM
  • MQW
  • STACK
  • INTERCONNECT
  • CML Compiler
  • Automation API
  • Photonic Verilog-A
  • Licensing
  • Downloads

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