Troubleshooting and FAQ
- Installation and licensing FAQ
- How to create or update your Ansys Lumerical user account
- How to reset your Ansys Lumerical password
- How to register for support with Lumerical
- How to obtain your license server's HostID information
- Fixing common licensing errors
- Fixing installation or license activation issues
- How to check license status and availability
- How to release a license stuck in 'checkout' state
- Adding inbound rules to Windows Defender firewall
- Fixing common engine or run time errors
- How to run simulations with Intel MPI on Windows
- Running simulations remotely with MPI
- Configuring resources for parallel jobs across several computers on Windows
- How to run simulations in parallel on Windows
- How to run simulations in the background
- Determine the optimum resource configuration to run FDTD simulations
- Run FDTD simulations sequentially on the command prompt
- Installing and running Lumerical on Linux without GUI
- How to run Lumerical API (Python) scripts in Linux
- Running multiple Lumerical GUI instances on Linux
- How to resolve system and OpenGL graphics related issues