Troubleshooting and FAQ
Articles in this section are a collection of common installation questions. Refer to this section if you have any trouble downloading or activating your software. For in-depth help, please contact us within the Ansys Customer Support Space (ACSS). Please note, users at academic accounts should use AIS instead of ACSS.
- Fixing Lumerical engine or run time errors
- Ansys Lumerical product preference files
- Getting the Best FDTD Performance
- Determining the optimum resources to run FDTD
- Run FDTD simulations sequentially on the command prompt
- Installing and running Lumerical on Linux without GUI
- How to resolve system and OpenGL graphics related issues
- Remote connection to Linux with a graphical interface
- Running the Ansys Optics CAD/IDE
- Running multiple Lumerical GUI instances on Linux
- Fixing graphics issues on high resolution displays on Windows
- How to fix Ansys client licensing software out of date error