Support for Ansys Lumerical products on MacOS ends
Support for Ansys Lumerical products for Mac ended with the 2020 R2 release. Rest assured that all your 2020 R2 installation will continue to function—it won’t disappear from your Mac, nor will you lose any data. But here’s what the end of support means for you:
- Future releases (beyond the minor releases of 2020 R2) will no longer be available for MacOS.
- Phone and email technical support will no longer be available for the MacOS.
- No further updates to support content will be provided.
- Most online help content for MacOS will be retired.
Why is Ansys doing this?
Customer demand for Mac support has continued to be low over recent years. We can be more effective by shifting those resources to developing new features on our more popular platforms. We apologize for any inconvenience this causes.
What are my options?
If you choose to continue working in a Mac environment, we suggest you run Ansys Lumerical products on Linux or Windows virtual machines. This will be supported provided you use a supported guest OS and a platform that supports virtualization. Supported OS’s are listed here.
Running Lumerical on an Intel-based Apple computer