This page explains how to find your Ansys account number, which is required to access some Ansys services such as the Ansys Customer Portal.
Lumerical About page
- The easiest way to find your account number is by opening a Lumerical CAD/GUI, going to the 'Help' menu, and selecting the 'About option'. This provides the product version, operating system, account number, license expiry date, server, and license type (Enterprise or Standard).
Lumerical About Page
- The "Retrieving your customer number" page lists additional ways to get your account number for customers that do not have Ansys Lumerical license.
Notes
- Legacy Lumerical account numbers.
- Lumerical is migrating from legacy Lumerical account numbers (e.g. LS-12345) to Ansys account numbers (e.g. 12345678).
- If your license uses the legacy Lumerical license manager, you will see the legacy Lumerical account number.
- This number cannot be used to access Ansys systems.
- You will need to contact us or your Account Manager to get your Ansys account number.