Announcement
Support for Ansys Optics products (Lumerical, Zemax and Speos) is now provided in the Ansys Customer Support Space (ACSS). Make sure to register on ACSS with your Ansys Account number. Openning new tickets or re-opening old tickest in Zendesk is not allowed anymore.
For more information on how to register on ACSS, click here.
For any other questions, please contact us.
Quick Links
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Ansys Learning Forum (ALF)
The ALF is a user forum for users who want to ask questions and exchange simulation tips with the larger Lumerical community.
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Application Gallery (APP)
The Application Gallery contains numerous simulation project files to get started quickly and easily.
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Knowledge Base (KB)
The Lumerical Knowledge Base contains the definitive reference guide on using your Lumerical product.
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Ansys Innovation Courses (AIC)
Ansys Innovation Courses are online courses that help users quickly learn how to use our products.
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Ideas Exchange (IX)
Submit product improvement ideas and vote on the submissions of others in the Ideas Exchange (IX).
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Customer Downloads
Download the latest release
View the latest release notes
Support
If you are unable to resolve your question using our online resources (ALF, KB, APP, AIC), you may submit a ticket on the Ansys Customer Support Space (ACSS). Note you need a valid subscription (lease or TECS) to access ACSS and submit a support ticket.
Click here for more information on how to register on ACSS.
If your account is managed by one of our channel partners, you may contact them for technical support.
Knowledge Base (KB)
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Installation and Licensing
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High-Performance Computing
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DEVICE Suite
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SYSTEM Suite
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Scripting Language
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Interoperability
Application Gallery (APP)
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